Help and downloads
Support
Contact UK2000 Scenery, find common libraries, recover previous purchases, and browse common help topics.
Support Resources
Our UK2000 Scenery forum is the best place to find help and support. It contains a helpful history of most problems relating to Flight Simulation and our addons. If you have problems accessing your account, then use this form.
FAQ
Frequently Asked Questions
Purchase and download issues
Recent purchase not received
I made a recent purchase but have not received the product. What should I do?
Please check the email address used at checkout, including spam or junk folders. If the product has not arrived, contact support with your PayPal transaction details and the email address used for the order.
Historic purchase download
I bought a product years ago and need to download it again.
Use the Your Account area if you know the email address used for the original purchase. If you cannot access the account, email support with as much purchase information as possible.
Installation issue
Product functionality issues
General flight sim issues